Responsible Gambling
We are committed to safer gambling and to protecting players who use our site. Our aim is to help you keep play fun and under control by offering clear tools, practical limits and easy access to support. Below you will find the principles we follow, the controls available on your account and guidance on where to get help if you need it.
Player protection principles
We put player safety first by offering transparent controls, prompt account checks where needed and clear information about safer play. We encourage sensible play, early intervention and privacy-respecting checks that focus on keeping activity manageable.
Activity-control tools
You can use a range of tools on your account to manage time and money spent. These include:
- Deposit limits that you set yourself
- Session time-outs and reminders
- Daily, weekly or monthly loss monitoring
- Temporary or permanent self-exclusion
Deposit limits
Set deposit limits to control how much you can add to your account. Available options include daily, weekly and monthly limits; typical presets are daily £500, weekly £2,000 and monthly £5,000. You can change limits in your account settings, but increases are subject to a cooling-off period to prevent impulsive changes.
Loss limits and monitoring
Loss limits help you cap net losses over a chosen period. We provide on-screen summaries of recent activity and loss totals so you can check progress at any time. If you prefer, contact support to discuss tailored limits or adjustments.
Time limits and session controls
Use session time-outs to limit continuous play and set daily play-time goals. You will receive optional pop-ups after extended sessions and can take an account break for a set number of days to pause access temporarily.
Self-exclusion
If you need a longer break, self-exclusion temporarily or permanently blocks access to your account. You can choose the length of exclusion and request account closure. For UK players, registration with national self-exclusion schemes is an additional option.
Signs of problematic behaviour
Watch for these common signs and consider taking action if you notice them:
- Spending more than planned or chasing losses
- Playing for longer than intended or hiding activity
- Neglecting work, family or other commitments
- Borrowing money to fund play
Tips for maintaining control
Practical steps to stay in control include setting realistic deposit and time limits, sticking to a budget, using session reminders, taking regular breaks and avoiding gambling when stressed or under the influence of alcohol.
Professional help and support organisations
If you or someone you know needs extra support, contact recognised organisations for confidential advice and practical help. In the UK these include GambleAware, GamCare and the GamStop self-exclusion service. If you need immediate advice, reach out to a professional helpline or your local support services.