Privacy Statement
This Privacy Policy explains how Xon Bet Casino collects, uses, stores and protects information when you visit our website or use an account. We take user privacy seriously and handle personal information with care. Please read this page to understand what data we may collect, why we use it and the choices available to you.
Information we collect
The information we collect depends on how you use our services. It may include details you provide when creating or managing an account, information generated while you use the website, and records of payments or other account transactions.
Personal data
Personal data may include your name, date of birth, contact details, address, account credentials and information you provide when contacting our support team. We may also request information or documents to confirm account details or help protect an account. Please only provide information that is accurate and relates to you.
Technical and activity data
When you access the website, we may collect technical details such as your IP address, browser and device information, language settings, connection data and pages visited. We may record user activity, including sign-in events, account preferences and interactions with website features. This helps us maintain and improve the operation and security of the service.
Transactional data
We may keep records of deposits, withdrawals and other transactions linked to your account, including the payment method, amount, date and transaction status. Payment information may be handled by third-party payment providers. We do not necessarily receive or store full payment card details.
How we use information
We use information to create and administer accounts, process transactions, respond to enquiries, maintain account records and provide requested services. We may also use it to verify account information, identify unusual activity, prevent unauthorised access, resolve disputes, maintain accurate records and meet applicable obligations. Technical and activity data may be used to diagnose errors and understand how the website is used.
Information storage and protection
We keep information for as long as it is needed for the purposes described in this policy, or for a longer period where retention is required or reasonably necessary. The period may depend on the type of information and the reason it was collected. We use appropriate safeguards designed to protect personal information from unauthorised access, loss, alteration or disclosure. No online service or method of storage can be guaranteed to be completely secure, so please keep your account credentials private and contact us if you suspect unauthorised account activity.
Cookies and tracking technologies
Our website may use cookies and similar technologies to support essential functions, remember preferences, maintain sessions and understand website activity. You can manage cookies through your browser settings. Blocking some cookies may affect how parts of the website work.
Sharing information
We may share information with service providers that help operate the website, process payments, provide technical support or protect accounts. They may use information only as needed to provide their services to us. Information may also be disclosed where necessary to address security concerns, resolve a dispute or meet a valid legal request. We do not sell personal information as part of our ordinary business operations.
Your privacy rights
You may ask us to provide access to personal information associated with your account, correct information that is inaccurate, or delete information where deletion is appropriate. You may also ask questions about how your information is used. Some records may need to be retained for legitimate operational or legal reasons. To make a request, contact our support team through the website. We may need to confirm your identity before responding.
Policy updates
We may update this Privacy Policy when our practices or services change. The latest version will be published on this page. Please review it from time to time to stay informed about how we handle information.